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Welcome to Teltrip eSIM!
Please read these Terms and Conditions ("Terms") carefully before purchasing eSIM services from our store.
By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of the Terms, you may not purchase or use our services.
1. Service Description
We provide digital eSIM services that allow users to access mobile data in various countries. An eSIM is a digital SIM that enables you to activate a mobile plan without using a physical SIM card.
2. Eligibility
You must ensure that your device is eSIM-compatible and carrier-unlocked before purchasing.
We are not responsible for issues arising from device incompatibility.
3. Activation and Usage
After purchase, you will receive instructions to activate your eSIM.
You are responsible for following the activation steps correctly.
Validity of the eSIM starts from the moment it is activated or first connected to a network, depending on the plan terms.
4. Refund Policy
Due to the digital nature of eSIMs, all sales are final once the eSIM QR code, activation link, or installation details are delivered.
We do not offer refunds for:
5. Coverage and Speed
We partner with leading carriers worldwide to offer reliable data services.
However, coverage, network speed, and availability may vary depending on location, carrier, and external factors.
We are not liable for service disruptions caused by network outages, technical issues, or force majeure events.
6. Customer Responsibility
You agree to provide accurate information during the purchase.
It is your responsibility to check device compatibility and country coverage before buying.
Misuse, reselling, or unauthorized distribution of eSIMs purchased from us is prohibited.
7. Intellectual Property
All content, logos, graphics, and trademarks on our website are owned by Teltrip LLC and are protected under intellectual property laws.
You may not reproduce, copy, or exploit any part of our content without prior written consent.
8. Changes to Terms
We reserve the right to modify these Terms at any time.
Changes will be effective immediately upon posting on our website.
It is your responsibility to review the Terms periodically.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of Kosovo.
10. Contact Us
For any questions regarding your order or these Terms, please contact us at:
support@teltrip.com